Last Minute Tech Toys For The Techies on Your List

Brandy SandinBlog

online shopping woman

Let’s begin with what we all really want this holiday season, peace on earth. We may achieve this on some small level in our own lives by avoiding the mall parking lot. So, put your jammies back on, find your favorite spot on the couch, curl up with your laptop and a cheerful libation. All of the gifts on this … Read More

Should I Upgrade to Windows 10?

Paul MorganBlog

windows 10 logo

** UPDATE  ** November, 2016 – Diligex now fully endorses Windows 10 as a new purchase and upgrade OS. —————– By now most will have heard about Microsoft’s new operating system release Windows 10. Over the next few weeks Microsoft will be pushing a “free” upgrade offers to many customers (specifically those not using a “domain” environment). We recommend holding off … Read More

Net Neutrality and the Internet Slowdown: What you need to know!

Nicholas WestgateBlog

net neutrality loading

We all remember seeing this when trying to access our favorite website…or do we? I might be showing my age here but I remember the days of dial-up internet connections when loading a website meant going to grab a cup of coffee while you waited for the page to show up. While the symbolic “Internet Slowdown” (which is scheduled to … Read More

Secured Connection Vulnerabilities on Apple Devices

Paul MorganBlog

apple security flaw

Are you like most of us and own and use an Apple device (phone, laptop, or tablet)? Unfortunately, an extremely concerning security flaw has been reported that’s so bad that developers won’t even discuss details (to prevent giving hackers insight into how to exploit the hack). The security flaw affects SSL/TLS connections for the devices, which normally prevent eavesdropping on … Read More

Cryptolocker: A New Era of Ransomware

Paul MorganBlog

ransomware

A particularly nasty new “ransomware” virus has started to appear on the radar of security companies at the end of mid-September. Cryptolocker, as it was later coined, amazed security experts with the innovative way it extorts money from the targets that it infects using unbreakable, industry standard file encryption. What does it do? When infected, Cryptolocker causes your machine to … Read More

NYC Electronics Recycling

Paul MorganBlog

computer recycle

As an IT service provider, we receive a ton of questions asking if we will take or recycle old equipment from our clients. Unfortunately, we simply do not have the storage space to assist (our families already get upset about how many old toys we have!). However, the city has numerous options available, some of which could count as a … Read More

Virtual Camaraderie – An experiment with Remote Workspaces

Nicholas WestgateBlog

collaboration

Here at Diligex we handle 98% of our clients issues remotely, and for them that’s great, because in most cases that means minimum interruption to their work day!  What most people don’t know is that although we have an office in NYC, most of the time we are working from home. This has an incredible amount of benefits both personally … Read More

What we use: The Operating System

Graham CaparuloBlog

windows linux mac

OK, we admit it, we’re nerds. We live and breathe technology, day and night. In the IT Support business, one needs to stay abreast of new technologies. So we tinker, toy and test. Playing with devices and testing software is not only our job, but our hobby. As you can imagine, quite often a customer, friend and family member will … Read More

Computer Viruses – Who, What, How and Why

Graham CaparuloBlog

virus-detected

Some of the most common questions that we hear from customers revolve around ‘viruses’: “How did I get this virus?”. “What exactly is a virus?”. “Who writes them and why?”. So, in the post, I’ll focus on the How, What, Who and Why of viruses. As a follow up post, I’ll talk about what you can do to protect your … Read More

Are you still running Windows XP or Office 2003? Is it time to move on?

Graham CaparuloBlog

windows xp expired

On April 8, 2014 Microsoft will be sunsetting both Windows XP and Office 2003. After this date, Microsoft will no longer support these products or allocate resources to patch security holes and fix bugs. From Microsoft After April 8, 2014, there will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. … Read More