Cryptolocker: A New Era of Ransomware

Paul MorganBlog


A particularly nasty new “ransomware” virus has started to appear on the radar of security companies at the end of mid-September. Cryptolocker, as it was later coined, amazed security experts with the innovative way it extorts money from the targets that it infects using unbreakable, industry standard file encryption. What does it do? When infected, Cryptolocker causes your machine to … Read More

NYC Electronics Recycling

Paul MorganBlog

computer recycle

As an IT service provider, we receive a ton of questions asking if we will take or recycle old equipment from our clients. Unfortunately, we simply do not have the storage space to assist (our families already get upset about how many old toys we have!). However, the city has numerous options available, some of which could count as a … Read More

Virtual Camaraderie – An experiment with Remote Workspaces

Nicholas WestgateBlog


Here at Diligex we handle 98% of our clients issues remotely, and for them that’s great, because in most cases that means minimum interruption to their work day!  What most people don’t know is that although we have an office in NYC, most of the time we are working from home. This has an incredible amount of benefits both personally … Read More

What we use: The Operating System

Graham CaparuloBlog

windows linux mac

OK, we admit it, we’re nerds. We live and breathe technology, day and night. In the IT Support business, one needs to stay abreast of new technologies. So we tinker, toy and test. Playing with devices and testing software is not only our job, but our hobby. As you can imagine, quite often a customer, friend and family member will … Read More

Computer Viruses – Who, What, How and Why

Graham CaparuloBlog


Some of the most common questions that we hear from customers revolve around computer viruses: “How did I get this virus?”. “What exactly is a virus?”. “Who writes them and why?”. So, in the post, I’ll focus on the How, What, Who and Why of viruses. As a follow up post, I’ll talk about what you can do to protect … Read More

Are you still running Windows XP or Office 2003? Is it time to move on?

Graham CaparuloBlog

windows xp expired

On April 8, 2014 Microsoft will be sunsetting both Windows XP and Office 2003. After this date, Microsoft will no longer support these products or allocate resources to patch security holes and fix bugs. From Microsoft After April 8, 2014, there will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. … Read More

Final Thoughts: 5 reasons why I left Android for the Blackberry Z10

Nicholas WestgateBlog

Final Thoughts: 5 reasons why I left Android for the Blackberry Z10

I recently suggested the new Blackberry Z10 to a friend as their new smart phone. Their response: “I’m not drinking that Blackberry Koolaid”. After just 2 weeks with the Blackberry Z10 it’s my opinion that it has the best out of box experience of any smart phone I’ve owned or tested. I’m not the only one who has “drank the … Read More

Windows 8 – Should I Upgrade?

Nicholas WestgateBlog

windows 8

In case you haven’t noticed (read: have been living under a rock :), Windows 8 is the newest version of Microsoft’s Operating System. And they’ve marketed the heck out it – promising increased efficiency, flexibility and usability. Is it time for you to upgrade? The majority of reviews have been pretty negative and some have even gone so far as … Read More

Me and my Blackberry Z10 – a love affair?

Nicholas WestgateBlog

bberry and heart

My first couple of days with the new Blackberry has made it apparent why Blackberry’s CEO, Thorsten Heins, is so passionate about the new Blackberry 10 Operating System and the phones they are releasing with it. The OS is easy to use, it’s intuitive, and it’s fast. For those of you who follow Kevin O’Leary on MSN Money, he recently … Read More

Initial impressions of the Blackberry Z10 and the version 10 OS

Nicholas WestgateBlog


About a year ago I was testing tablets for clients, and one of the tablets I tested was the Blackberry Playbook. After playing with this tablet I really fell in love with the OS. Yes it was lacking apps, but boy was it smooth, stable, and fast. My interest was piqued. I downloaded the Blackberry 10 emulator on my PC … Read More