Diligex Managed IT Services Pricing

Diligex Managed IT Service Pricing

Predictable technology costs. Strategic guidance. A team that feels like part of your business

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Responsiveness
Help When You Need It Most

When something isn't working, every minute matters. Our team responds quickly, communicates clearly, and stays engaged until the issue is resolved.

Strategic Partnership
More Than Just IT Support

We don't just fix problems. We help you make better technology decisions through budgeting, planning, and guidance aligned with your business goals.

Security Security Built Into Everything We Do

Cybersecurity isn't an add-on. From endpoint protection and Microsoft 365 security to employee training and risk management, security is part of every engagement.

Package Comparison

Basic

$150 per user / month

Unlimited support, proactive management, and strategic guidance delivered by a responsive team that understands your business.

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  • Help Desk with unlimited remote support
  • Proactive Monitoring & Maintenance
  • IT Asset Management
  • Patching & Updates
  • Endpoint Protection (EDR/AV)
  • Identity & Access Management
  • Employee Onboarding / Offboarding
  • SaaS & Vendor Coordination
  • Office Network Management (Primary Site)
  • Baseline Server Support (Domain, File)
  • Documentation & Ownership
  • Regularly scheduled Strategic IT Planning Sessions
  • SLA-Backed Response Targets

TotalCare

$170 per user / month

Everything in Basic, plus enhanced security services designed to protect your people, data, and business from evolving cyber threats.

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  • Help Desk with unlimited remote support
  • Proactive Monitoring & Maintenance
  • IT Asset Management
  • Patching & Updates
  • Endpoint Protection (EDR/AV)
  • Identity & Access Management
  • Employee Onboarding / Offboarding
  • SaaS & Vendor Coordination
  • Office Network Management (Primary Site)
  • Baseline Server Support (Domain, File)
  • Documentation & Ownership
  • Regularly scheduled Strategic IT Planning Sessions
  • SLA-Backed Response Targets
  • ISPM (Identity Security Posture Management)
  • AI Governance oversight
  • Web Content Filtering
  • Security Awareness Training
  • Microsoft 365 Backup (email, Teams, documents)
Service Best For
  • 24×7 Support Coverage
  • Cybersecurity Consulting Service
  • Server Backup and Disaster Recovery
  • Device Logistics & Inventory Management
  • Organizations requiring around the clock response
  • Formal cybersecurity programs (NIST risk assessment, WISP, AUP)
  • Companies with critical server workloads
  • Remote or hybrid teams that prefer Diligex to store spare computers, ship devices to new hires, and coordinate returns from exiting employees

How Pricing Works

All Diligex packages are priced per employee, per month — simple, predictable, and aligned with how your business operates.

A few items are scoped separately to keep pricing fair:

  • Additional office locations
  • Additional servers
  • Project work (migrations, refreshes, office moves)
  • Onsite support
  • Computer Setups

These are scoped clearly during onboarding — no surprises.

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Why Diligex

  • A real IT partner — not a ticket queue
  • Clear scope, clear communication
  • Modern security built into every package
  • Predictable monthly cost
  • Predictable monthly cost (1)
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Ready to Discuss Your Environment?

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