About four years ago, I wrote a piece regarding the Open Internet called “Net Neutrality and the Internet Slowdown: What you need to know!”. In this blog post, I discussed a protest that was organized to show us how the Internet might look like if we lost Net Neutrality. On December 14th, 2017, the FCC voted to repeal the 2010 … Read More
Last Minute Tech Toys For The Techies on Your List
Let’s begin with what we all really want this holiday season, peace on earth. We may achieve this on some small level in our own lives by avoiding the mall parking lot. So, put your jammies back on, find your favorite spot on the couch, curl up with your laptop and a cheerful libation. All of the gifts on this … Read More
Should I Upgrade to Windows 10?
** UPDATE ** November, 2016 – Diligex now fully endorses Windows 10 as a new purchase and upgrade OS. —————– By now most will have heard about Microsoft’s new operating system release Windows 10. Over the next few weeks Microsoft will be pushing a “free” upgrade offers to many customers (specifically those not using a “domain” environment). We recommend holding off … Read More
Net Neutrality and the Internet Slowdown: What you need to know!
We all remember seeing this when trying to access our favorite website…or do we? I might be showing my age here but I remember the days of dial-up internet connections when loading a website meant going to grab a cup of coffee while you waited for the page to show up. While the symbolic “Internet Slowdown” (which is scheduled to … Read More
Secured Connection Vulnerabilities on Apple Devices
Are you like most of us and own and use an Apple device (phone, laptop, or tablet)? Unfortunately, an extremely concerning security flaw has been reported that’s so bad that developers won’t even discuss details (to prevent giving hackers insight into how to exploit the hack). The security flaw affects SSL/TLS connections for the devices, which normally prevent eavesdropping on … Read More
Cryptolocker: A New Era of Ransomware
A particularly nasty new “ransomware” virus has started to appear on the radar of security companies at the end of mid-September. Cryptolocker, as it was later coined, amazed security experts with the innovative way it extorts money from the targets that it infects using unbreakable, industry standard file encryption. What does it do? When infected, Cryptolocker causes your machine to … Read More
NYC Electronics Recycling
As an IT service provider, we receive a ton of questions asking if we will take or recycle old equipment from our clients. Unfortunately, we simply do not have the storage space to assist (our families already get upset about how many old toys we have!). However, the city has numerous options available, some of which could count as a … Read More
Virtual Camaraderie – An experiment with Remote Workspaces
Here at Diligex we handle 98% of our clients issues remotely, and for them that’s great, because in most cases that means minimum interruption to their work day! What most people don’t know is that although we have an office in NYC, most of the time we are working from home. This has an incredible amount of benefits both personally … Read More
What we use: The Operating System
OK, we admit it, we’re nerds. We live and breathe technology, day and night. In the IT Support business, one needs to stay abreast of new technologies. So we tinker, toy and test. Playing with devices and testing software is not only our job, but our hobby. As you can imagine, quite often a customer, friend and family member will … Read More
Computer Viruses – Who, What, How and Why
Some of the most common questions that we hear from customers revolve around computer viruses: “How did I get this virus?”. “What exactly is a virus?”. “Who writes them and why?”. So, in the post, I’ll focus on the How, What, Who and Why of viruses. As a follow up post, I’ll talk about what you can do to protect … Read More