Here at Diligex we handle 98% of our clients issues remotely, and for them that’s great, because in most cases that means minimum interruption to their work day! What most people don’t know is that although we have an office in NYC, most of the time we are working from home. This has an incredible amount of benefits both personally … Read More
What we use: The Operating System
OK, we admit it, we’re nerds. We live and breathe technology, day and night. In the IT Support business, one needs to stay abreast of new technologies. So we tinker, toy and test. Playing with devices and testing software is not only our job, but our hobby. As you can imagine, quite often a customer, friend and family member will … Read More
Computer Viruses – Who, What, How and Why
Some of the most common questions that we hear from customers revolve around computer viruses: “How did I get this virus?”. “What exactly is a virus?”. “Who writes them and why?”. So, in the post, I’ll focus on the How, What, Who and Why of viruses. As a follow up post, I’ll talk about what you can do to protect … Read More
Are you still running Windows XP or Office 2003? Is it time to move on?
On April 8, 2014 Microsoft will be sunsetting both Windows XP and Office 2003. After this date, Microsoft will no longer support these products or allocate resources to patch security holes and fix bugs. From Microsoft After April 8, 2014, there will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. … Read More
Final Thoughts: 5 reasons why I left Android for the Blackberry Z10
I recently suggested the new Blackberry Z10 to a friend as their new smart phone. Their response: “I’m not drinking that Blackberry Koolaid”. After just 2 weeks with the Blackberry Z10 it’s my opinion that it has the best out of box experience of any smart phone I’ve owned or tested. I’m not the only one who has “drank the … Read More
Windows 8 – Should I Upgrade?
In case you haven’t noticed (read: have been living under a rock :), Windows 8 is the newest version of Microsoft’s Operating System. And they’ve marketed the heck out it – promising increased efficiency, flexibility and usability. Is it time for you to upgrade? The majority of reviews have been pretty negative and some have even gone so far as … Read More
Me and my Blackberry Z10 – a love affair?
My first couple of days with the new Blackberry has made it apparent why Blackberry’s CEO, Thorsten Heins, is so passionate about the new Blackberry 10 Operating System and the phones they are releasing with it. The OS is easy to use, it’s intuitive, and it’s fast. For those of you who follow Kevin O’Leary on MSN Money, he recently … Read More
Initial impressions of the Blackberry Z10 and the version 10 OS
About a year ago I was testing tablets for clients, and one of the tablets I tested was the Blackberry Playbook. After playing with this tablet I really fell in love with the OS. Yes it was lacking apps, but boy was it smooth, stable, and fast. My interest was piqued. I downloaded the Blackberry 10 emulator on my PC … Read More