Our Client Portal is used to request the onboard an employee, email address and/or computer. The portal forms capture all required information for our Help Desk to process the request in a timely manner.
OneDrive’s Request Files Feature
Microsoft released a feature called “Request Files” that they did not make a lot of fanfare about. However, we here at Diligex believe this feature is way too awesome not to share with our readers! So – what exactly is this feature all about? Let’s dive into it here. Here are a few Key Points with File Request: Anyone with … Read More
Connect To Exchange Online PowerShell With MFA
Enabling MFA for tenants in Office 365 has become ever present due to increase security. With this you may have noticed that your normal way of connecting to Exchange Online through PowerShell has not worked. This is because connecting to Exchange Online with MFA is a tad bit different and requires the Exchange Online PowerShell module for modern authentication. In … Read More
Zero-Day Vulnerabilities And How To Protect Against Them
There are many types of threats that can impact a computer or other types of infrastructure. For I.T. professionals such as the folks here at Diligex, staying one step ahead of the threats to keep your data safe is a critical part of our jobs. But there is one type of security threat that can strike fear into the hearts … Read More
Solve Your SPAM Problem
As popularly quoted, nothing in this world can be said to be certain except death and taxes. But if you were to survey people today to ask what else should be added to that list, there’s a good chance that email spam would be a worthy contender. It’s almost a certainty that you’ll have at least one piece of spam … Read More
3D Applications – More Cores or More Ghz?
When working with 3D applications, such as 3DS Max, Maya, SolidWorks, etc., is more cores or more Ghz better? Unfortunately, the answer is not so straight forward as many factors need to be taken into consideration. Your workload and the applications that you use play a big part. Before we delve more into this article let’s first define what the terms “cores” and “clock speed” mean. CPU cores, or Cores for … Read More
Grant Permissions To A User’s OneDrive
There may be times when an Admin needs to grant access to a user’s OneDrive folder to another user. An example would be when an employee leaves the company and a Manager or someone else performing the job function of that employee needs access to their OneDrive location. Microsoft has an easy way of granting access to MS 365 Admins … Read More
How Much RAM Do You Really Need?
There is a quote that is frequently credited to Bill Gates that states “640 KB of memory (RAM) ought to be enough for anyone.” And while Bill Gates never actually said this, it does beg the question as to how much RAM do you really need? What is RAM and what exactly does it do? Before we get into our … Read More
Find Your Operating System Version
Knowing what version of OS you are running has a few benefits. Sometimes programs may only run on a set version or higher, or vice versa. Other times you may want to know to avoid unwanted bugs with certain version builds. Most of the time there is very little reason to care to know what version of OS you are … Read More
Are Microsoft 365 Azure Security Defaults Sufficient?
With the landscape of technology today, data protection with multiple layers of security is a critical component of any business. One of the most important of those layers is the use of Multi-Factor Authentication (MFA). We’ve covered the importance of MFA in the past including its role in securing your remote workforce. But if you are administering a tenant at … Read More