There are many reasons why you may choose or need to delete a file from your computer’s hard drive. Whether the file is no longer needed or it contains sensitive data, deleting a file is a standard practice performed by most computer users. When you delete files (and empty your recycling bin when applicable), they’re no longer accessible to you … Read More
Why You Should Change Your Cell Phone Email Signature
Email has become a core component of our everyday lives. For most people, the amount of times that email is checked and/or sent on a daily basis surely exceeds many other digital activities. Everything about our emails – from our email address itself to our style of writing, helps form our digital identity and reflects our overall character. With that … Read More
Local PC Administrator Access – A Risk Analysis
When assigning permissions to users throughout any organization, best practice is to always assign only the permissions that are absolutely necessary. In accordance with this principle, we always recommend that users use an account on their PC that does not have administrator permissions unless there is a strong business justification. When evaluating our call history, the vast majority of virus … Read More
Remote Desktop Access from IOS / Android devices – Direct ScreenConnect
Machines covered by a Diligex Managed IT Watch or TotalCare plan may be accessed remotely from any web browser as well as Apple IOS (iPhone, iPad) and Android devices. Note: Diligex Support needs to enable this functionality manually. If you have not specifically been notified that your machine is setup for direct ScreenConnect or mobile device access, then please request … Read More
Proactive Maintenance Activities
Diligex performs scheduled proactive maintenance activities on all Managed IT PC’s, Mac’s and servers. Maintenance and updates are critical to ensuring that machines are kept secure and running properly. Most maintenance is performed outside of business hours (with some exceptions). In order for Diligex to perform maintenance on a machine, we must be able to reach the machine. Therefore, machines … Read More
Managed IT Tray Icon
Diligex Deploys its Tray Icon to all Managed IT PC’s, Mac’s and Servers. The Tray Icon is the preferred method of creating a service ticket for your machine, as it automatically sends the machine name with the ticket. Further, it allows the end user to include a screenshot of any errors on the screen. The Tray Icon also provides quick … Read More
6 Tips On Managing Your Calendar
My calendar is my life. Whether it’s my work calendar or my personal calendar, every little thing I need to do is on there (nerd alert!) in fear I’ll forget something super important one day. Managing my calendar not only helps me feel organized, but forces me stick to a timeline to make sure I get things done throughout … Read More
5 Healthy Work Habits To Start Incorporating Into Your Day
Often times we find it hard to stay “healthy” at work. However, there are a few steps that anyone can easily incorporate into their day at the office, that will help contribute to staying healthy. While they aren’t going to replace your morning workout sessions, they will help keep you feeling good – both physically and mentally. Here are … Read More
Top Tech Books to Read this Summer
It’s finally that time of year again where the warm weather is upon us. The birds are chirping. The days are getting longer. It’s the perfect time for some outdoor reading in a peaceful backyard! Are you looking to find something new to dive into that’s related to the technology world we live in? Well lucky for you, we have … Read More
Why You Should NOT Modify Your HOSTS File
Network issues can be a tricky thing to solve. What may seem like the simplest of problems could actually be rather complex behind the scenes. Since its in our nature to take matters into our own hands, those curious to try and solve the issue themselves may turn to Google to try to locate a solution. But it’s important … Read More