More and more people are moving away from the ‘big screen’ to their smaller personal screens as a primary entertainment device. However, the big screen still has its place! Whether it be for nostalgic, overall experience or bonding reasons, we still like to huddle around the TV. The personal device should still be used to initiate and control the big … Read More
The Risk Of Showing Text Message Previews On Your Lock Screen
Lock screen notifications on your cell phone are a big convenience. Being able to access incoming information at a glance is very helpful and can help increase your efficiency. This convenience though, can come at a price. In most cases, your cell phone’s lock screen is showing all details associated with the notification. When associated with potentially sensitive information, … Read More
How To Disable Text Message Previews On The Lock Screen
Depending on the operating system of your cell phone, follow the instructions below. If you run into issues or find that your specific phone does not have the options listed, consult with your cell phone provider or owner’s manual for further information. iOS (Example: iPhone) To disable text message previews on your lock screen, follow the steps below. Go into … Read More
Why Your Deleted Data Might Not Actually Be Deleted
There are many reasons why you may choose or need to delete a file from your computer’s hard drive. Whether the file is no longer needed or it contains sensitive data, deleting a file is a standard practice performed by most computer users. When you delete files (and empty your recycling bin when applicable), they’re no longer accessible to you … Read More
Why You Should Change Your Cell Phone Email Signature
Email has become a core component of our everyday lives. For most people, the amount of times that email is checked and/or sent on a daily basis surely exceeds many other digital activities. Everything about our emails – from our email address itself to our style of writing, helps form our digital identity and reflects our overall character. With that … Read More
Local PC Administrator Access – A Risk Analysis
When assigning permissions to users throughout any organization, best practice is to always assign only the permissions that are absolutely necessary. In accordance with this principle, we always recommend that users use an account on their PC that does not have administrator permissions unless there is a strong business justification. When evaluating our call history, the vast majority of virus … Read More
Remote Desktop Access from IOS / Android devices – Direct ScreenConnect
Machines covered by a Diligex Managed IT Watch or TotalCare plan may be accessed remotely from any web browser as well as Apple IOS (iPhone, iPad) and Android devices. Note: Diligex Support needs to enable this functionality manually. If you have not specifically been notified that your machine is setup for direct ScreenConnect or mobile device access, then please request … Read More
Proactive Maintenance Activities
Diligex performs scheduled proactive maintenance activities on all Managed IT PC’s, Mac’s and servers. Maintenance and updates are critical to ensuring that machines are kept secure and running properly. Most maintenance is performed outside of business hours (with some exceptions). In order for Diligex to perform maintenance on a machine, we must be able to reach the machine. Therefore, machines … Read More
Managed IT Tray Icon
Diligex Deploys its Tray Icon to all Managed IT PC’s, Mac’s and Servers. The Tray Icon is the preferred method of creating a service ticket for your machine, as it automatically sends the machine name with the ticket. Further, it allows the end user to include a screenshot of any errors on the screen. The Tray Icon also provides quick … Read More
6 Tips On Managing Your Calendar
My calendar is my life. Whether it’s my work calendar or my personal calendar, every little thing I need to do is on there (nerd alert!) in fear I’ll forget something super important one day. Managing my calendar not only helps me feel organized, but forces me stick to a timeline to make sure I get things done throughout … Read More